What are eBooks?

eBooks are full size, full colour*, page-by-page reproductions of your book in Adobe Reader .pdf format which you can view on your desktop, laptop, or tablet computer. eBooks are fully searchable and are compatible with Adobe Reader functions such as highlighting, page notes, and spoken word audio. Adobe Reader is a free reading software. You probably already have it on your computer, but if not, just go to the Adobe Reader webpage and download it for free.

*If original book is in colour, then the eBook will be in colour.

It's your choice ... Regular Paper Books or eBook download

The content of an eBook download is identical to that of a traditional paper book. Some benefits are:

You get it sooner - even if you order outside of normal post delivery times!
No shipping costs - big savings especially for our non-UK customers!
Full search capability - just press ctrl-F on your keyboard and enter the word or string of words you would like to search for. Available on all ebooks!
Table of contents with hyperlinks - go straight to Chapter 5 for example, with just one click!
Environmentally friendly - saves paper!
No import tax, duties, or brokerage fees for non-UK customers!
No clutter - all your reading material is on your computer. Just click to open.

What are secure eBooks?

Some publishers require that the intellectual property of their titles be protected from file sharing using a Digital Rights Management (DRM) system. With this system, you are permitted to open your eBook on a maximum of two computers. This system can also limit your ability to print all pages of your eBook or copy & paste text from your eBook to other files on your computer. The restrictions placed by the publisher on each eBook are noted on the book's description pages of this website. In all other ways secure eBooks are identical to regular eBooks.

How do I know if I'm getting a secure eBook?

Check the book's description page of the eBook you want. Under "eBook File Description", if the file type is "Secure eBook", than the eBook is secure. You will also see the specific restrictions (if any) that publisher has placed on the eBook. If the file type simply says "eBook", then the eBook is not secured

Secure eBooks are also labelled "Secure eBook" on the shopping cart checkout page when you click "add-to-cart" and on your final invoice.

What software will I need to read my eBook?

Your computer will need Adobe Reader V.7 or greater, which is a FREE software download. If you do not already have a current version of Adobe Reader installed, click here to download.

For secure eBooks, you will also need to install the FREE Adobe Reader plug-in from FileOpen Systems, Inc. to access your downloaded file. Once you have installed the plug-in on your computer, it does not need to be reinstalled with future eBook purchases. This is safe, and Adobe approved plug-in that will not negatively impact your computer system, privacy or personal information.

How does the plug-in work?

The FileOpen plug-in allows only authorized computers to open and work with a purchased eBook. Like any DRM security system, usage rights such as copy & paste or printing limitations, are stored on the eBook file. When your computer has an internet connection, the plug-in initiates a behind-the-scenes call to our database to verify that your computer has authorization to access the eBook. This process is instantaneous and will not delay the opening of your eBook. This plug-in is safe and Adobe-approved. It will not in any way impact your computer system, privacy or personal information.

Do I need the plug-in to access all eBooks?

No, you will only need to install the plug-in to view those eBooks marked as "secure eBooks".

What is the process of ordering an eBook or eVideo?

When you view the eBook and eVideo library, you will be taken to our partner website at Aircraft Technical Book Company in the USA. Although you will be purchasing using their shopping cart system, all currencies are by default GB Pounds. However, you may select any other currency to make payment if you wish.

When you order an eBook, you will first go through the standard shopping cart to place the order. You will then receive two e-mails at the e-mail address you provided. The first e-mail is your invoice. The second e-mail is the download instructions and download links for the eBooks you purchased. This email may not arrive immediately, as manual checks need to be carried out at our end. However, if it is not immediate, it should be no more than a few hours. Click the download link provided in the e-mail and save the eBook on your computer.

For secure eBooks, there are two additional steps; install the FileOpen plug-in as described above, and enter the username and password which was provided by e-mail after you completed your purchase.

What if I have trouble downloading my eBook or eVideo?

If you have any problems downloading or opening the files, go to the eBooks and eVideos page and click eProduct Technical Support and report your problem. We guarantee that we will make your download work or immediately refund the entire amount paid.

What are the restrictions on a secure eBook?

The restrictions vary by publisher. All secure eBooks allow you to access your eBook on a maximum of two computers. Other security features may also be applied regarding your ability copy & paste and to print pages from your eBook. To find out what security features apply to your eBook, refer to the "eBook File Description" on each eBook's description page on our website.

Can I read my eBook when I am not connected to the internet?

Yes. However for secure eBooks, you will need to be online the first time you open the file for the authorization to take place. After that, you may use and enjoy your eBook offline anytime.

Where can I access the FileOpen plug-in so I can download my eBook?

Click here to install the plug-in. You can install the plug-in anytime before you open secure eBooks for the first time. You will only need to download the plug-in once.

Does your satisfaction guarantee policy apply to eBooks?

Yes! We guarantee that you will be completely satisfied with every purchase made from us. If within 30 days, you are unhappy with your eBook for any reason, we will immediately refund your money.

I purchase secure eBooks for other people in my company. How can I forward the secure eBook to the end user?

As long as the secure eBook has not been opened, the file may be forwarded to the end-user via e-mail. The locking technology locks the document to the first two computers that the file is first OPENED on. You must use the username and password that was included on your invoice to open the eBook.

I would like to read my eBook on a new computer I purchased, but I've already opened the eBook on two computers. What should I do?

Go to the eBooks and eVideos page and click eProduct Technical Support and contact us. We will be happy to modify your computer assignment to include the two computers of your choosing.

Can I network secure eBooks or put them in a shared file?

No, secure eBooks cannot be networked. If a secure eBook is stored on a network server or shared file, it will still be accessible only by the first two computers on which the secure eBook was first opened.

I upgraded Adobe and now I can not open my secure eBooks. Why?

If you upgrade Adobe Reader, you will need to reinstall the FileOpen plug-in. If you need help with this, please go to the eBooks and eVideos page and click eProduct Technical Support and contact us.

Can I try an eBook download for free?

If you would like to try it first to be sure the system works for you, click here, then do a search for the Student Pilot Guide. You can then download the Free version of FAA's Student Pilot Guide. Select "Add to Cart" and follow the normal checkout instructions. Select Add to Cart and follow the ordering instructions and your eBook will be emailed to the e-mail address you provided upon checkout.

Once you are happy that this is a great new way to receive books, you may select with confidence from the growing list of eBook and eVideo titles.

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TTS EASA Part-66 Integrated Training System... By Part-66 Module... By Subject... Glencoe Series... Avotek Series... Jeppesen Series... Reference Handbooks... Technical Dictionaries CAIPs... Videos... Special Order Shipping Frequently Asked Questions Shipping and payment About us Currency Comparison Do I have to register? Our Affiliate Program What are eBooks eBooks FAQs	What are eBooks? eBooks are full size, full colour, page-by-page reproductions of your book in Adobe Reader .pdf format which you can view on your desktop, laptop, or tablet computer. eBooks are fully searchable and are compatible with Adobe Reader functions such as highlighting, page notes, and spoken word audio. Adobe Reader is a free reading software. You probably already have it on your computer, but if not, just go to the Adobe Reader webpage and download it for free. If original book is in colour, then the eBook will be in colour. It's your choice ... Regular Paper Books or eBook download The content of an eBook download is identical to that of a traditional paper book. Some benefits are: You get it sooner - even if you order outside of normal post delivery times! No shipping costs - big savings especially for our non-UK customers! Full search capability - just press ctrl-F on your keyboard and enter the word or string of words you would like to search for. Available on all ebooks! Table of contents with hyperlinks - go straight to Chapter 5 for example, with just one click! Environmentally friendly - saves paper! No import tax, duties, or brokerage fees for non-UK customers! No clutter - all your reading material is on your computer. Just click to open. What are secure eBooks? Some publishers require that the intellectual property of their titles be protected from file sharing using a Digital Rights Management (DRM) system. With this system, you are permitted to open your eBook on a maximum of two computers. This system can also limit your ability to print all pages of your eBook or copy & paste text from your eBook to other files on your computer. The restrictions placed by the publisher on each eBook are noted on the book's description pages of this website. In all other ways secure eBooks are identical to regular eBooks. How do I know if I'm getting a secure eBook? Check the book's description page of the eBook you want. Under "eBook File Description", if the file type is "Secure eBook", than the eBook is secure. You will also see the specific restrictions (if any) that publisher has placed on the eBook. If the file type simply says "eBook", then the eBook is not secured Secure eBooks are also labelled "Secure eBook" on the shopping cart checkout page when you click "add-to-cart" and on your final invoice. What software will I need to read my eBook? Your computer will need Adobe Reader V.7 or greater, which is a FREE software download. If you do not already have a current version of Adobe Reader installed, click here to download. For secure eBooks, you will also need to install the FREE Adobe Reader plug-in from FileOpen Systems, Inc. to access your downloaded file. Once you have installed the plug-in on your computer, it does not need to be reinstalled with future eBook purchases. This is safe, and Adobe approved plug-in that will not negatively impact your computer system, privacy or personal information. How does the plug-in work? The FileOpen plug-in allows only authorized computers to open and work with a purchased eBook. Like any DRM security system, usage rights such as copy & paste or printing limitations, are stored on the eBook file. When your computer has an internet connection, the plug-in initiates a behind-the-scenes call to our database to verify that your computer has authorization to access the eBook. This process is instantaneous and will not delay the opening of your eBook. This plug-in is safe and Adobe-approved. It will not in any way impact your computer system, privacy or personal information. Do I need the plug-in to access all eBooks? No, you will only need to install the plug-in to view those eBooks marked as "secure eBooks". What is the process of ordering an eBook or eVideo? When you view the eBook and eVideo library, you will be taken to our partner website at Aircraft Technical Book Company in the USA. Although you will be purchasing using their shopping cart system, all currencies are by default GB Pounds. However, you may select any other currency to make payment if you wish. When you order an eBook, you will first go through the standard shopping cart to place the order. You will then receive two e-mails at the e-mail address you provided. The first e-mail is your invoice. The second e-mail is the download instructions and download links for the eBooks you purchased. This email may not arrive immediately, as manual checks need to be carried out at our end. However, if it is not immediate, it should be no more than a few hours. Click the download link provided in the e-mail and save the eBook on your computer. For secure eBooks, there are two additional steps; install the FileOpen plug-in as described above, and enter the username and password which was provided by e-mail after you completed your purchase. What if I have trouble downloading my eBook or eVideo? If you have any problems downloading or opening the files, go to the eBooks and eVideos page and click eProduct Technical Support and report your problem. We guarantee that we will make your download work or immediately refund the entire amount paid. What are the restrictions on a secure eBook? The restrictions vary by publisher. All secure eBooks allow you to access your eBook on a maximum of two computers. Other security features may also be applied regarding your ability copy & paste and to print pages from your eBook. To find out what security features apply to your eBook, refer to the "eBook File Description" on each eBook's description page on our website. Can I read my eBook when I am not connected to the internet? Yes. However for secure eBooks, you will need to be online the first time you open the file for the authorization to take place. After that, you may use and enjoy your eBook offline anytime. Where can I access the FileOpen plug-in so I can download my eBook? Click here to install the plug-in. You can install the plug-in anytime before you open secure eBooks for the first time. You will only need to download the plug-in once. Does your satisfaction guarantee policy apply to eBooks? Yes! We guarantee that you will be completely satisfied with every purchase made from us. If within 30 days, you are unhappy with your eBook for any reason, we will immediately refund your money. I purchase secure eBooks for other people in my company. How can I forward the secure eBook to the end user? As long as the secure eBook has not been opened, the file may be forwarded to the end-user via e-mail. The locking technology locks the document to the first two computers that the file is first OPENED on. You must use the username and password that was included on your invoice to open the eBook. I would like to read my eBook on a new computer I purchased, but I've already opened the eBook on two computers. What should I do? Go to the eBooks and eVideos page and click eProduct Technical Support and contact us. We will be happy to modify your computer assignment to include the two computers of your choosing. Can I network secure eBooks or put them in a shared file? No, secure eBooks cannot be networked. If a secure eBook is stored on a network server or shared file, it will still be accessible only by the first two computers on which the secure eBook was first opened. I upgraded Adobe and now I can not open my secure eBooks. Why? If you upgrade Adobe Reader, you will need to reinstall the FileOpen plug-in. If you need help with this, please go to the eBooks and eVideos page and click eProduct Technical Support and contact us. Can I try an eBook download for free? Yes. If you would like to try it first to be sure the system works for you, click here, then do a search for the Student Pilot Guide. You can then download the Free version of FAA's Student Pilot Guide. Select "Add to Cart" and follow the normal checkout instructions. Select Add to Cart and follow the ordering instructions and your eBook will be emailed to the e-mail address you provided upon checkout. Once you are happy that this is a great new way to receive books, you may select with confidence from the growing list of eBook and eVideo titles. rn eBook System Requirements Unsecure eBooks can be viewed on any computer system that supports Adobe Reader version 7.0 or greater. (windows PC, Apple, Linux, Kindle, etc...) Currently however, Secure eBooks can only be viewed on a Windows PC. We expect to expand this capability in the near future to include Macintosh and Linux. Can I try an eVideo download for free? Yes. If you would like to try it first to be sure the system works for you, click here, then do a search for the The RV Story. You can then download the Free version of The RV Story. Select "Add to Cart" and follow the normal checkout instructions. Select Add to Cart and follow the ordering instructions and your eBook will be emailed to the e-mail address you provided upon checkout. Once you are happy that this is a great new way to receive books, you may select with confidence from the growing list of eBook and eVideo titles. eVideo System Requirements eVideos are in Quicktime (.mov) format and can be viewed on your Windows PC or Macintosh. If you don't already have Quicktime installed on your computer, you can download this free software from the Quicktime website. Note: you are not required to download iTunes which is offered as a download option on this website. rn	My shopping cart (empty)